You sent me the wrong product
You sent me the wrong product
By Customer
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
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Preferred Doors, LLC is listed under Furniture Stores in HOUSTON, Texas.
Preferred Doors, LLC (store.preferreddoorservice.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 21 reviews with 1 star · Clear filters
You sent me the wrong product
By Customer
One of the products they sent me looked like it was used. It did not work, so I had to return it before I could get another one. Replacement policy is not very good.
By Mike
Switch dont work I contact acted preferred doors 3 times they wont respond back it's been 3 days still nothing
By Customer
I have not received my garage door opener. I tried to follow it on the computer, and couldn't get it to work. Supposedly it got to the post office, but that's the last I have heard of it.
By richard L. I.
No idea who this is or why they keep emailing me, i did not receive any preferred doors, only unpreffered emails. I tried to unsubscribe but keep receiving emails.
By Customer
Two weeks to get a garage door opener no stars would be to many. When I received a e- mail saying it shipped the next day of order.
By Jack.
Nine days since ordering and paying and have not received.; When tracking it, USPS says, "currently awaiting package". Fed Ex is not in their system. So, how do I give a rating when I have not received the opener? Preferred Doors, LLC just told me to track it at "UPS'. com. Funny thing is the tracking number you gave me is NOT a UPS tracking number(I'm a 28 year UPS employee so I guess I know thew dofference!!!!), it is a USPS tracking number!!!!!! So you're right, there is one in every crowd(YOU!!!)
By EM
Response from Preferred Doors, LLC· Dec 1, 2017
try tracking at UPS.com. one in every crowd.
yeah, shipped the item in time but put my email address instead of my physical address. now the package is lost with in USPS
By Customer