They solved my issue with the board and…
They solved my issue with the board and were willing to work with me even when I wasn’t the original owner
By Seth V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
241 reviews
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At INMOTION Official Store, we're proud to offer a curated selection of Electric Unicycles and Electric Scooters.
INMOTION (store.inmotionworld.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 203 reviews with 5 stars · Clear filters
They solved my issue with the board and were willing to work with me even when I wasn’t the original owner
By Seth V.
Very super service
By Tarek H.
10/10 customer support service i cant thank them enough for there help they gave me great scooters and would highly recomend them. If your looking for a qaulity escooter go for inmotion
By Craig
It was a nice experience to deal with you despite the error on my last order (missing parts). But, your after-sales service has taken all necessary measures to resolve the problem.. thanks Kind regards
By David
Update 30 September: The manufacturer stepped in to correct the issue, bypassing the local distributor in F. Great service team in the US i have to admit! Thank you so much for solving the issue, and arranging a shipment of the defective part. Thank you inmotion US/Global —————————— Defective electric unicycle received (connectivity / Cloud Box issue). The 3G/4G/5G access has never worked, and I contacted the manufacturer's support service immediately. After a month of exchanging photos, videos, emails, and other information, the technical support team confirmed that it is a hardware issue and has now advised me to contact the support service in France through its distributor (inmotion-france.fr>, NewWalkings). The distributor, who claims to have no connection whatsoever with Inmotion Global (!!), is asking me to return the wheel at my own expense (around €100, I would imagine). I will spare you the details of the arrogant and aggressive tone used in the customer service email. This is completely unacceptable and represents a zero-rated level of customer service in 2026. I do not understand in what world I should be expected to incur costs for a product that was defective straight out of the box. In short, the French distributor's service is appalling. I should have chosen a Kingsong or a Neosfet instead. —————-
By gerald D.
I needed the help of customer service to link my scooter to my account following a change of ownership. The support was very fluid: they guided me clearly on the elements to be provided and the previous account was unhinged without problems. Many thanks to the whole team for their professionalism! I highly recommend for responsiveness and quality of service!
By Amrouche K.
You guys rock. I was born 1968 and never in my wildest dreams that I think I’d be one of these. I own 2 my favorite is the pro of course. The other one is just my commuter. I want that P6 so bad. I just wish it wasn’t so damn expensive. Anyway, boys down and INMOTION world great job. On producing such a bad ass product.. Sincerely Sir Richard
By Rick C.
Great products helpful
By Tony B.