Painless Process
It was easy to place the order and the dishes arrived quickly without any issues. I also appreciated I didn't pay extra for shipping.
By P K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 357 reviews with 5 stars · Clear filters
It was easy to place the order and the dishes arrived quickly without any issues. I also appreciated I didn't pay extra for shipping.
By P K.
Price is right allowing me to buy 2 sets so I can have service for 8. Beautifully wrapped… delivered w care
By Lisa C.
Great product! Packaged well and shipped quick! All as promised!
By Mike W.
The product arrived perfectly. No cracks or breaks. The plates and bowls are absolutely beautiful and the quality seems great so far.
By Sarah B.
I purchased the 12 piece set. And I love it.
By Karlene S.
I am very pleased with the entire transaction. I wanted 4 more small plates for a set I bought in 2024. They agreed to sell me the four even though they usually only sell it in a set. I received the package today and was amazed at the extreme packaging. It absolutely guaranteed that none of the plates could be broken in shipping. I will definitely recommend Stone+Lain for the top quality products and the excellent customer service.
By Cindy
I had broken a plate shortly after I received them and customer service lady was very helpful in getting a replacement to me quickly
By Mike K.
We chipped a couple dinner plates taking them out of the dishwasher. I emailed product support and they graciously allowed me to order 2 dinner plates, despite their policy of selling an entire set. I hope they continue to allow purchases of individual items, since people aren’t perfect and sometimes break things.
By Michael D.