The customer service was top-notch
The customer service was top-notch. My dinnerware arrived safely. Quality products...Love the selections. I chose the Black & Red. Love, Love, Love!
By Michele~Florida
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 357 reviews with 5 stars · Clear filters
The customer service was top-notch. My dinnerware arrived safely. Quality products...Love the selections. I chose the Black & Red. Love, Love, Love!
By Michele~Florida
Very nice dishes
By Patrick B.
I love my set of dinnerware🌸
By Tatiana A.
Easy to use website. Extremely fast shipping. Better than Amazon.
By julia H.
Very helpful in replacing a piece of stoneware that I broke.
By Lorianna Y.
The dishware is fantastic, & any flawed pieces were promptly replaced by the professional support staff.
By Bret N.
Beautiful, well made dishes!! Very pleased with purchase.
By Amber L S.
The dishes are lovely, but most of all, customer service is fantastic!
By Kat