Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Sterling Support team members Are very knowledgeable and patient with the problem-solving processes. I feel very comfortable when I speak with the team members. I speak with Mr. at 8:06 am April 5, 2023, and Miss (Alexandra) at 10:55 am April 5, 2023.
By Kuo-chieh L.
Great Experience and helpful customer service. Sterling is helpful with our background checks when we need them and questions are always answered when we call or try to answer in 24 hrs.
By Rachel A.
The information is clear, i had a good experience using your web
By Rogelio L.
Really excellent, professional team, efficiency.
By Jose M.
I got immediate response for the technical issue that I notified. They acknowledged that the technical issue was on their side. That's a good experience for me.
By Bismay Prakash R.
Good communication skills!
By Sabrina
The request made to me was very detailed and left no doubt at all what was required
By Kim M.
Marie Cahinhinan gave me a call back & informed me about the procedure, which helped in moving forward with the details i had to provide which were missing in my submitted doc. Thank you so much Marie Cahinhinan for your excellent support.
By Pramanik S.
