The customer service is very…
The customer service is very professional, no problems understanding and getting the job done on time.
By Joon M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
The customer service is very professional, no problems understanding and getting the job done on time.
By Joon M.
They did thorough check and kept me updated with the process
By customer
Easy to access
By Eureka V.
Professional, courteous, and precise.
By Lassiter A.
I would like to say just one word, Excellent! Thanks
By Chaudhry A.
My experience with sterling was amazing bcs they are professionals, helpful and they made my experience great.
By Asghar K.
They were professional and timely with their background check.
By Patricia W.
It he people that works there are great people
By Loyd G.