Helpful associates
Helpful associates! Easy to understand instructions!
By T. B.
Response from Sterling, A First Advantage Company· May 3, 2023
Thanks for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Helpful associates! Easy to understand instructions!
By T. B.
Response from Sterling, A First Advantage Company· May 3, 2023
Thanks for the review!
Amazing, professionalism on the whole process. Very easy and fast process
By Shea T.
Response from Sterling, A First Advantage Company· May 3, 2023
Thank you for the 5-star review.
I had an excellent experience with Sterling.
By Lena M.
Response from Sterling, A First Advantage Company· May 3, 2023
Thanks for the review!
It was a fast process and very in detail and profesional love grainger ccompany and sterling amazing service
By Rodriguez G.
Response from Sterling, A First Advantage Company· May 3, 2023
Great to hear! Thanks!
Such an easy process with clear cut instructions. Excellent onboarding experience.
By Dana B.
Response from Sterling, A First Advantage Company· May 3, 2023
Thank you for this review!
The process was very easy and customer service was very quick to help me fix a mistake I made when filling out my background check form.
By Alec V.
Response from Sterling, A First Advantage Company· May 3, 2023
We appreciate you sharing your experience and leaving us a review.
I actually felt like I mattered as a customer. Plain and simply. It was refreshing. They responded to every question I had, and promptly. Even if just to say, there's nothing to say yet. They were courteous, efficient and thorough. They made a normally uncomfortable process free of stress, and seamless in execution.
By Brandye R.
Response from Sterling, A First Advantage Company· May 3, 2023
We appreciate this feedback! Thank you!
My customer service agents were amazing!
By Phillips A.
Response from Sterling, A First Advantage Company· May 3, 2023
Thank you!