All team members are very supportive
All team members are very supportive. And it goes very smooth.
By Deep C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
All team members are very supportive. And it goes very smooth.
By Deep C.
Very Helpful
By Linda S.
I can now trust people who have been checked/verified by Sterling.
By Harsh J.
I had a great experience with Sterling. They are very professional and respond quickly. Very helpfull aswell.
By SHKEMB I.
At first I couldn't log in into my acc so I called and the representative was very helpful and professional also very friendly .
By Eduardo A.
Excellent and fast responsive
By suchitra B.
They are always on top of things and never left me hanging. If there was an issue that they found while doing my background, they will always call me to discuss it.
By Heath S.
I called for the first time. I needed accurate information related to my prior drug screening that I must attend to upcoming May 19th is the deadline. Customer service answered my questions customer service listen carefully to my concerns.
By Enoude G.