Great
Quick and easy
By Mack A.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Quick and easy
By Mack A.
Needed a little help and they were on top! No problems what so ever. The lady that helped me was patient,very nice and understood my problem and together in less than 10 minutes problem was solved. Thank you Sterling.
By Robin W.
The dedication they showed by helping me resolve my issue.
By COREY W.
Fast reliable service...safe
By David T.
I had an issue getting into the site and called the number. I was instructed to log out and try again and was able to continue. Friendly and courteous staff who assisted me on the phone. Thank you! Teresa
By Teresa M.
I think the company worked fast to expedite the screening process. I appreciate it very much
By Dusty M.
I love the fact that Sterling is quick & thorough . Responded immediately with my request.
By Tonya G.
The screening was fairly quick, information was easy to enter, and when I called to ask for clarification on a couple of things, representative was friendly and helpful. I also appreciate the status update feature.
By Kelly R.