Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Sterling doesn't deserve 1 star..they are very dishonest and should be investigated christina miline in the dispute department lied to me and gave me false info..im filing a complaint against sterling.they are very unprofessional..would not recommend Sterling.

Poor customer services and poor website for background check new address is not updated with Sterling .. I’ve been on the phone with customer services representative he was on delivers and put me on hold to help me after 25 mins he said sorry you have to register again with new account ..

Company asked for pay stubs from an under-the-table job from more than 5 years ago, and I failed background check accordingly. I provided necessary references and company name, but am out of an offered job due to these clowns. As another reviewer stated, many of the overwhelmingly positive reviews here appear to be orchestrated. I don't know whether this is typical for Sterling, but in my case they certainly screwed up, although there's some consolation that my experience doesn't appear to be unique.

Rubbish, waste of time.

what a terrible service, disgraceful and absolutely junky people. waited 1:30 hour, once got through the guy did not know what to do. I wish them hell

Sterling was unable to locate any of my employment history, and requested that I submit the information to them in the form of pay stubs or tax forms. The tax forms didn't have the full companies name so they declined it and requested I submit a pay stub from 4 years ago. We live in the electronic age. People only get like one or two pay stubs before getting direct deposits. And even then, who keeps a 4 year old stub? All the while, I am waiting for them to complete their dog and pony show so I can get a job. Their incompetence is making me look bad to a potential employer.

This place is a joke! I love this company I do HEDIS projects with and they sent my info over to the agency they are using to process their contract hires. Well, I am a rehire not new hire with agency but the mess they are putting through is annoying. One of my headaches is Sterling who had the audacity to say the could not verify a job I worked at over 6 years and it is a GOVERNMENT agency. Out of all jobs, they cannot verify this one? I will not turn over my W2s or IRS transcripts for a contract job first of all and a place I workes through prior post leaving that governement role. The agency's client recruited me not the agency, it' so annoying. I did provide the easily found number to verify State of Ohio employee employment to the agency and Sterling as I will not participate in thier highly invasive intrusion on my life. I don't need to provide my income statements for them to find out if I worked somewhere. Weird!

They are incredibly slow at doing background checks. They give up at the first hurdle and don't contact the references actually provided by the candidate. They are slow to reply to emails and don't read them properly, so you get your time wasted for week. Will be looking for another back ground check provider.