Quick thank you
Thanks for the quick and easy response to my employer to get me hired in a shorter time frame! Keep up the great work!
By Dexter M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Thanks for the quick and easy response to my employer to get me hired in a shorter time frame! Keep up the great work!
By Dexter M.
Quick and easy
By Sally T.
During the initial engagement with Sterling technical issues slowed my progress to complete. I reached out to Sterling and was guided to resolve the issues. Tech was polite and professional. The interaction with Sterling was limited, but I didn't hesitate to reach out with questions. One grievance when I received the email to send this review, the email read as, "Hi Church" which is my last name. I understand technology self populates information made me laugh.
By Kristee C.
Customer service was exceptional from the representative that assisted me. The platform was easily accessible.
By Shayla C.
I was nervous about checking the status of my background check, but every person I ever talk to was so nice and helpful. They are very accurate and precise and they have best customer service I've seen in a long time.
By LISA M.
I provided the necessary documents and when clarification/other documents was required sterling has emailed and it was very professional experience.
By Venkata
It was good and fast
By Hammad S.
I like the experience and how Sterling put this background check program together. Very informative and helpful. Easy to do.
By Debbie F.