Quick and Helpful Solution
Very helpful in finding a solution to get the urgency resolved.
By Dave
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very helpful in finding a solution to get the urgency resolved.
By Dave
Checklist was easy to follow and it was understood what was needed.
By Andrew K.
Met my expectations.
By sergio H.
I called multiple times and they were able to answer my questions. Staff was always polite and respectful. Overall very impressed with their customer service.
By CHAD B.
I was notified in a proper manner and given excellent instructions on how the background check works.
By Deborah C.
Great customer service! Very smooth and easy process!
By Jacob
Thanks for everything for good security.
By rezq A.
Efficient personnel and fast service. The personnel at UPS took me in right away the moment I got there, in less than 5 mins. I was gone out to the door. Thank you. Good job. The website is users friendly, very easy to attach documents.
By VIRGIE M.