Easy to contact and the people very…
Easy to contact and the people very interested on my concern
By Gerardo Castorena R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Easy to contact and the people very interested on my concern
By Gerardo Castorena R.
Helpful in finding an alternative location when my original selection wasn't available.
By SLG
It was fast and easy , there support team is great , it took less than a hour and I was hired for the job , thank you STERLING , YOUR WONDERFUL ⭐⭐⭐⭐⭐👍🏽
By Parks G.
Honestly, the process was simple, and rapid to complete. I didn't detect any issues while completing the required information.
By Geter F.
I was guided through the process and it was easy to follow.
By Anita F.
Very prompt response for queries and a very clear process overall
By Aimaan K.
When I called they were smart and fast and helped me out.
By sally
My experience with Sterling was really exceptional and efficient. Complete transparency and accountability were delivered by Sterling towards the employee and employer, respectively. The Sterling portal is the most convenient and user-friendly portal for the employee to upload any documents, making the whole experience hassle-free. Seeking support from Sterling representatives was a refreshing experience, and I would like to thank and appreciate Sterling representative Susan Crocker and team for the amazing service.
By Mishal S.