The customer service representative was…
The customer service representative was friendly and was able to answer my question.
By Rubin J.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
The customer service representative was friendly and was able to answer my question.
By Rubin J.
I was very happy that when i raised concern, it was addressed quickly and solution was provided very feasible way. Very user friendly.
By Siddharth M.
Thank you for the help I appreciate it so much
By Terry H.
Experience was excellent.
By Linda P.
I received a very quick response to my email and it was forwarded to the appropriate person who also responded very quickly.
By Amy L.
Everything went smooth. Very professional and responsive to my question. Provided all the documentation required.
By Helen D.
The information is clear and the contacts are fast and respectful
By Kenny R.
Everything went smoothly and my questions/concerns were addressed promptly.
By CS