Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
I have had more than one background check and before Sterling I wasn't even made aware that I could have a copy. I requested a copy and the turnaround time was quick and communication excellent. Very professional.
By MICHAEL & JENNIFER P.
The fastest answers when I called and the solving problems were fast and accurate.
By Edith O.
Ease of completing forms/tasks
By James G.
The initial phases have progressed very smoothly. However, after seeing I cleared my background check I have not had any further correspondence. I had great experience with sterling.
By Aarti K.
Your company rocks
By Donald T.
Everything was done in a timely manner and they keep you updated during the entire process. Their customer service was great as well.
By Si
Their communication skills are top-notch.
By Peninnah W.
My experience with Sterling was very helpful and friendly useful in filling out the documents and speaking with the rep's where very helpful in guiding me to fill out correctly. I would suggest any company to have Sterling as their background screening provider.
By Wanda P.
