Helped me understand the process.
Helped me understand the process.
By John H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
Helped me understand the process.
By John H.
The question that I had was answered quickly. I was able to proceed with my form. And I appreciate that help thank you.
By Thomas A.
It was a minor set back through the background process but it was completed.
By Paris
The young lady that assisted me was very helpful
By smith C.
I was a little unhappy with the recent correction process of the I-9. Communication was not favorable. However, it was fixed.
By Dawn B.
Good service, friendly people and they accommodate you. Polite & kind and they answer the phone faster.and reply to your email. Thank you 😊
By Kane C.
It is very easy to complete the verification using Sterling and it would be more helpful when we get all kind of notifications. People were so helpful and helped me to complete all the required process. I would definitely recommend using this.
By Ravikumar P.
Nothing extra, but exactly what was expected. I had a question, called customer service, and got the answer I needed.
By Kevin J.