Very nice customer service!
When I asked some questions, they gave me answers very quickly. The background check services are very professional. Thank you!
By H. Y.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
When I asked some questions, they gave me answers very quickly. The background check services are very professional. Thank you!
By H. Y.
All info is clear and easy to complete !
By T.H
Knowledgeable people, simple to use.
By Thomas P.
Immediate feedback was great!
By David J.
Process was without delay. My background check came back within a few days.
By Gina R.
Really very good experience with speak with sterling team. I missed to read the sterling email that time sterling team given their support to me for solve the problem.
By ALAGU R.
I had an amazing experience she was positive and detailed. The agent was calm and friendly It helped me relax. She said, "don't worry I will do my best to help you. Thank you Ms. Purri
By Theresa D.
Great customer service!
By Echo M.