Made the entire process easy
Made the entire process easy. Assisted me with all issues I had with documentation. The representatives took their time explaining and staying with me to ensure everything was received.
By Errogant A.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Made the entire process easy. Assisted me with all issues I had with documentation. The representatives took their time explaining and staying with me to ensure everything was received.
By Errogant A.
The experience was very easy, clear in the instructions and fast. I have one doubt regarding one question and the support team helped me really nice.
By Carlos G. F.
They processed my application promptly and answered my questions.
By elizabeth V.
The professionalism and friendliness was outstanding
By Alejandro T.
The company communicated with me throughout the process. And I was surprised when I was able to get a hold of a representative on the phone without staying on hold forever or being transferred from one extension to another. I would HIGHLY RECOMMEND Sterling! Extremely SATISFIED!
By Rose S.
Excellent knowledge and timely support
By Naveen K.
The quick response from the various team members is outstanding and greatly appreciated!
By Sandra G.
My background was thorough, and a representative reached out to me when they needed more info and resolved the issue in a timely manner.
By Saadiq M.