Professional and responsive , customer service was absolutely…
The customer service was absolutely amazing and very helpful. Lady was very polite and helped me resolve the issues I had .
By Hannah T.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
The customer service was absolutely amazing and very helpful. Lady was very polite and helped me resolve the issues I had .
By Hannah T.
Good experience. Had a phone call w/ Darren to help clarify some things and he was very helpful.
By Fung J.
It was an absolute pleasure working with Sterling. Very professional and competant people that made it quite easy to work with and an extremely quick process.
By Ronald P.
Everything was easy and customer service was excellent
By George F.
Excellent experience!!
By CARL
Great Customer Service. Very helpful and knowledgeable. Very kind and professional.
By Amanda B.
QUICK RESPONSE2023
By Ruben T.
Everything is good and nice Thank you.
By Ramakrishnareddy S.