Clarity
Talked to lady and right away was helped had made a call yesterday and was left a little confused but the call today clarified things
By Western M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
Talked to lady and right away was helped had made a call yesterday and was left a little confused but the call today clarified things
By Western M.
Very professional services
By rodney F.
Very easy to complete!
By Anthony F.
I thought they were very helpful and explained the process as easy as possible.
By Nelson R.
The review process was easy to follow, and the requirements were reasonable. I would prefer that the filling process be continuous, and not three or more different forms. There were difficulties in that area, otherwise very good. Mr. Alex Scott was very patient, calm and reassuring.
By Tom A.
very helpful.
By Harry K.
very helpfull
By Felicia P.
Helpful, courteous, and knowledgable - just what you want in a customer service professional.
By Keith F.