Great service,helpful
Great service,helpful, understanding, and friendly. Assistance was fast, very helpful, and quick solution provided.
By Caleb K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Great service,helpful, understanding, and friendly. Assistance was fast, very helpful, and quick solution provided.
By Caleb K.
Paja Naidu from customer service was outstanding at assisting me with my question, able to help and provide direction, thus resolving an issue I caused and ensuring the process could be completed properly.
By Louis
I appreciate the kind, professional attitude the representative had. My questions were answered and my problem was solved. Thank you!
By Judith M.
The online services were very user friendly and I was able to navigate through it seemlesly. Thank you
By Sylvia C.
It was very user friendly and easy to upload the documents.
By Latha D.
Communication was quick and all my questions were answered clearly.
By Kinjal P.
friendly customer service, was prompt and helpful
By Lisa L.
Gil and the previous rep were super helpful! They were knowledgeable, professional and successfully assisted me with resolving my concern.
By Harley M.