Quick and easy
Was quick and easy when I had a question about my background check. Very helpful representative who was able to resolve my issue immediately
By Olivia G.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Was quick and easy when I had a question about my background check. Very helpful representative who was able to resolve my issue immediately
By Olivia G.
Sterling company was quick and provided the information Required and clarified the details. Also background verification was quick.
By Anil Kumar V.
Very helpful when I needed to schedule my drug screen during the covid pandemic and no one was answering the phone at Lab Corp. They set it up and I had an email confirming within minutes. Then when I called for my results. They quickly and easily found them and gave them to me. Pleasant people both times
By MRS
Sterling is one of the best companies that I've had the pleasure of working with. They are extremely accommodating, and go out of their way to provide excellent customer service whether that is troubleshooting with anyone to help them complete the e-invitation to initiate a background check or with your company on any of the background details of the process. They are phenomenal and help keep communities, work places, and organizations safe! I'm very thankful for their services and assistance! They have a wide-reaching network and tap into many resources to ensure you are getting the very best product that they can provide. I am happy to call them a partner in our business
By Rebekah M.
I went through a Sterling background check in November 2019 and the experience was great. It was easy to provide my information using my mobile phone and simple to schedule my appointment for lab testing.
By Meghan B.
As a candidate, I couldn't have asked for a better experience. Sterling was quick to respond, communicative and caring. Great job and thank you! I got the job!!!
By Beth S.
I just submitted my information for the background check and found it to be easy, I like that I was able to submit my supervisors emails and phone numbers for previous jobs. I just let my past supervisors know that I was having a background check done and they were fine with me giving sterling their information. I have not received any results yet but I just submitted my background check two days ago, Friday night and they are closed on the weekends. So I am not sure why people on here are giving sterling such a hard time when the company seems very straightforward and easy. Overall I am happy with sterling so far and am eager to start my dream job as soon as all of my information is verified.
By Jessica P.
They were prompt and easy to work with. Extremely accommodating and friendly!
By Laura W.
Response from Sterling, A First Advantage Company· Oct 29, 2019
Thank you Laura! We are so happy you've been pleased with our service and support, and appreciate you leaving a positive review. Please don't hesitate to reach out at any time with questions or future needs. Thanks again, we truly appreciate your business! -Ralf [email protected]