Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very professional at all levels, not once did I feel uncomfortable or judged, also the customer service support was amazing got things figured out in one short call. There were no unknowns it was transparent the entire process.Thank you!
By Omar S.
Made it so easy and answered all my questions efficiently
By Kalai T.
They were very informative and communicating with me through out the process. Very professional.
By Zahra
Thank you Sterling team for making the process go smoothly. I provided all the documents and information they asked for and the process went smoothly. Sterling is very professional and quick to respond.
By VALASANI S.
The Sterling team is amazing with their support!
By Susan L.
Anytime I call and ask for any help I get great service. Super friendly and a very timely response
By Marco R.
Customer Service were polite; helpful; supportive; knowledgeable with their job and responded promptly.
By CH
Great experience with a solid company. Worked with me to get the information necessary for pre-employment verification. Answered any questions I had and the entire process was streamlined and efficient. Very impressed. Thank you.
By Stu
