My rep was very helpful and told me…
My rep was very helpful and told me exactly what i needed to move forward with the process.
By Jeffrey D.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
My rep was very helpful and told me exactly what i needed to move forward with the process.
By Jeffrey D.
Very helpful.
By Letha H.
Quick and helpful!
By WV
I think everyone who I have met and interviewed with and also spoke with regarding my background check was absolutely AMAZING and had great customer service skills when interacting over the phone. I want to personally thank you for that...
By Donna L.
The person that answered my call was very helpful
By Salvador M.
Super helpful and very kind!
By MB
Easy to use online system.
By David M.
had a wonderful agent who didn't left me behind until I finished my questionnaire.
By Annabelle H.