Great service and extremely user…
Great service and extremely user friendly
By Patrick
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Great service and extremely user friendly
By Patrick
The Sterling rep I spoke with was very friendly and understood the situation and clarified my question. Very quick and easy to work with.
By TS
It was very fast and quick. And totally helpful
By Rena J.
Good customer support
By robert R.
The young lady was very helpful and got me where I needed to be.
By Claudia K.
My rep was very helpful and she gave me accurate and correct info. She also assisted with changing my drug test location for me, I am very pleased with the service I received today.
By Angela J.
Great customer servive!
By Suze R.
Excellent customer service!
By Christine W.