It was a great call
It was a great call. I received all of the information I was asking for in a timely manner.
By Tarik H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
It was a great call. I received all of the information I was asking for in a timely manner.
By Tarik H.
Amazing employees that answered all questions I had. Couldn’t have been easier.
By Christopher C.
The Sterling agent stayed on the phone with me and helped me get registered and was able to answer all my questions. Everything was simple and easy
By Olivia M.
Daniel was very polite and answered my questions!
By Tara L.
Sterling did a great job. Everything was seamless. They answered the phone quickly as well. Thank you
By TS
In the first call to another representative there was background noise-and so it was not helpful-but the other one was very helpful-thanks
By Rajeev S.
Very helpful when I asked the questions.
By Nghieu N.
Rachel, the agent who assisted me, listened carefully to my issue and resolved the issue quickly. She stayed on the phone until she confirmed I received the email I needed.
By K D.