Prompt respond
Prompt respond, no wait time. Rep tone was very welcoming and helpful. He spotted exactly what my concerns were and immediately assisted me. Awesome service .
By Aarhin
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Prompt respond, no wait time. Rep tone was very welcoming and helpful. He spotted exactly what my concerns were and immediately assisted me. Awesome service .
By Aarhin
Very helpful
By Lucas
Very helpful and nice
By Mary C.
Very good, fast and efficient help, even without me having the necessary information the representative required, I was still able to complete what i needed with the guidance i received, yet not without many unsuccessfully attempts and a hint of frustration prior to calling.
By Louis A.
Went pretty easy, spoke on the phone with Keith. He was very helpful. Got me straightened around quickly
By William D.
I have called to get information on my order ,yeh gentlemen that was helping me , gave me what I wanted , efficient and professional.
By Masood P.
quick and painless. Short, to the point answers to my questions when I called the support center.
By Corey S.
The whole process is pretty efficient.
By Roth U.