excellent
they did a great job
By Robert G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
they did a great job
By Robert G.
The lady I spoke to was very polite and helpful. Wonderful customer service!
By Jamie M.
The guy that answered the phone help it was excellent I really enjoyed it even though I was nervous and didn't know how to do it but he helped me through it and I appreciate it God blessing him! James Southall
By James S.
Excellent customer service
By Sally H.
Great service performed by Rudy Peralta. Took him no time to help me with my question, definitely use this service if you have any questions about your process.
By Nick T.
The gentleman who helped me today was Ace. He went above and beyond to help my customer support today. Very patient and understanding I could not have done it with out him. He deserves a raise😊
By Kari F.
The Sterling representative made sure to confirm my personal details and my particular query and answered me in a timely manner. I appreciate the thoroughness and helpfulness.
By Drew
Quick response
By George B.