Very helpful
Very helpful
By Rene U.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very helpful
By Rene U.
I called for customer service because the online application for the background check was not clear on how many years back I should go for my address history. I had to call customer service for a clear answer. I had to go back 7 years. In general, the actual application process was easy and fast. I even got a phone call several days after I completed my application and review so that they can improve their application to now include the information that was missing on the address history for the next applicant to the hospital so that they wont have any barriers. What great service!
By Heather
Your associates are super friendly and supportive. Thanks so much.
By Georgia F.
Great services !!!
By Sharkey F.
Very happy with Hannas help
By Daniela A.
They helped me with my problem and they were very quick and honest.
By Karla T.
They were very helpful and polite.
By Michelle D.
The guy knows his stuff very Patientwith me
By X S.