My problems was fixed as fast as…
My problems was fixed as fast as possible. The representative who talked to me on the phone helped throughout the process and possesses a great customer service
By Omowonuola I.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
My problems was fixed as fast as possible. The representative who talked to me on the phone helped throughout the process and possesses a great customer service
By Omowonuola I.
Sterling team members helped me upon calling. They provided correct information and helped me to quickly complete my background check process by indicating which documents I could submit. Once documents were submitted, the check completed quickly. My experience was very responsive company for the applicants.
By Appliant
I was a little confused when I got the email ,so I called two times to try and understand it. And finally I spoke to someone who really helped me. Thank you
By Susan C.
Very helpful.
By Rodrigo C.
very helpful
By Suresh C.
Great service and very fast with results
By Brianna H.
Very friendly and patient
By Heidi G.
Got back to me within a couple of minutes and found the answer to my question
By Saul C.