Good service
Good service, they were able to access my account information and tell me the issue.
By Asheley C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Good service, they were able to access my account information and tell me the issue.
By Asheley C.
Great customer service.
By Ralynn A.
The request for information was clear and easy to follow. The results of the investigation was provided on a timely manner and I was ale to download without any problem.
By Nelly
GREAT SERVICE This company is really great any reps. that I spoke to are very helpful & efficient. Strongly recommend!
By Diona D.
I had a really good experience, as the rep. I spoke to was able to lead me accurately. Thank you
By bisayo O.
The customer service was professional, Really had a Pleasant experience speaking with them
By Karan L.
Very quick, and fast process.
By Ronnie B.
Had a wonderful agent that take care my screening,nice peoples working there and there solve my problem.Sterling was very organized and professional providing information and handing the offer in a timely manner. Keep up the Good Work.thanks sterling!!
By Fanonn H.