Very helpful
Very informative, accommodating, and helpful. Took the time to answer all my questions and helped as much as possible. Thanks!
By James P.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very informative, accommodating, and helpful. Took the time to answer all my questions and helped as much as possible. Thanks!
By James P.
I was impressed at how easy it was to complete the steps necessary to complete the drug screen and background check. Sterling has been understanding to accommodate a few hiccups that I encountered but always professional.
By Sean S.
Very professional, knowledgeable representatives during my customer experience. My questions were answered thoroughly and the information and follow up was perfect. Thanks Sterling!
By LaTanya H.
It's a great company thank you all
By Victor F.
Excellent customer service. All my questions were answered to my satisfaction.
By richard W.
The Steing agent was very helpful, kind and courteous. Milton helped walk me through the steps that weren't clear very calmly.
By Imtisenla A.
customer service was great, She was able to get me the information I needed
By david H.
Kathy was extremely helpful in resolving issues. Quick and very courteous.
By Renee V.