This was a pleasant experience
This was a pleasant experience
By Thomas S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
This was a pleasant experience
By Thomas S.
Sterling customer service was super helpful with my question! Thank you very much.
By Kati D.
Very nice customer service
By EB
Please explain that access to Sterling site is through the email sent to the employee. Thanks!
By Gina K.
Process was easy...Had a question so I called and both reps were very helpful and nice.. Thank you
By CAMERINO P.
There is always room for improvement.
By Antonia Whitaker K.
She did just fine. Thank you.
By Lynnel
The agent who answered my call was knowledgeable. The only problem was, it was not specified in the form if it was only within 7 years for the address
By Barbara