The system was easy to fallow
The system was easy to fallow, friendly and very helpful.
By Michael T.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
The system was easy to fallow, friendly and very helpful.
By Michael T.
I appreciate the quick response. Thank you, Vickey Glover
By Vickey G.
Thank you for all your help and fast service!! Very good company! Thanks again!!
By Daniel L.
Customer service was great.
By Jun Su P.
I HAD SITUATION TRYING GET PUT MY ADDRESS RIGHT BUT COULD NOT GET RIGHT YOUNG LADY FROM STERLING HELPED ME BLESSING FOR HER HELP THANKS ALOT.
By Rhonda S.
I contacted the service department earlier to find out the status on my application for employment a gentleman by the name of Bryan Denton kindly helped me with what I needed to know his assistance was very helpful
By Raul S.
I had to call in due a mismatch of my name with my SSN. The person I talked to was very respectful, calm, and thorough in helping me figure out my next steps to fix the issue.
By Teri
Each time I’ve called for an update it’s been a prompt answer and polite interaction. I feel Sterling’s customer service has been a positive in my application process thus far.
By Daniel N.