Had an issue with a password called…
Had an issue with a password called them and was fixed with in minutes. Very helpful and problem solved .
By Robert T.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Had an issue with a password called them and was fixed with in minutes. Very helpful and problem solved .
By Robert T.
I called re address correction. A nice person said it was not needed.
By Lee G.
Great tool, super easy to use.
By Eric
I MY NAME L GOODEN MY FIRST TIME BUT CUSTOMERS SERVICE'S WAS HIGHLY WONDERFUL FIRST TIME ...BUT LIOKING FORWARD TO HEARU G BACK...
By custoLula G L.
Thank you for your service , wish you the best
By monica M.
The Sterling representative was quite knowledgeable and helpful.
By Todd T.
Although the agent have a deep accent. He was very thorough with me.
By Marylynn
Great customer service very helpful
By Mark R.