Fast considerate
Needed information about time sensitive instruction, got them pretty fast, accurate and without any real interference or trouble
By Vincent C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Needed information about time sensitive instruction, got them pretty fast, accurate and without any real interference or trouble
By Vincent C.
I think the system was very useful and very easy to navigate and the person I talked to was very kind and helpful. I had an issue but they were not to blame this company it was the company that they use this company for and I got a completely honest feedback and I appreciate that
By Austin E.
Sterling was very through with their process, i was impressed with the speed of their responses.
By Mark M.
I am really pleased on the excellent customer service I received from this company!!! Thank you for helping me out every step of the way!!
By Kimberly H.
Easy to navigate.
By Gerry C.
It was a really good experience and the people were really helpful
By Noah M.
The phone call was very thorough and successful.
By Dvondre T.
Very helpful when I had a login issue. Very clear communication.
By Alice T.