Simple
Was an easy process and when I needed help, I could actually talk to a real person and get the problem resolved quickly.
By R_H_
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Was an easy process and when I needed help, I could actually talk to a real person and get the problem resolved quickly.
By R_H_
Looking for a job is stressful. A background check, a standard part of getting a job, shouldn’t be if you have done things the right way. Nevertheless, it’s like going to the dentist. You know you have to do it, but you just want it to be over quickly. Through the course of my check, I had to use support/Sterling needed to reach out to me and the process and exchanges were professional and informative. It really helped to understand what they needed from me and they made it very clear and easy to understand. I was very pleased with their efforts.
By Greg C.
The whole experience was Hassel free and done in a timely manner.
By Lynn L.
Each representative throughout the process was knowledgeable and courteous. Thanks again for making it easy.
By Mary
The team was quick, clear, and helpful at every step. Thanks, Sterling!
By SBB
The interactions with very educated representatives at Sterling, made the experience well above normal.
By Vincent M.
Sterling helps me to do my paper works easy.thankyou
By Akhil M.
Convenient, fast results and great customer service.
By Toni M.