EXCELLENT CUSTOMER SERVICE I CALL TO…
EXCELLENT CUSTOMER SERVICE I CALL TO ASK A QUESTION ABOUT A CLOSER LAB CORP AND THEY CHECK IN MINUTES AND TOLD ME WHAT I NEEDED TO KNOW THANK YOU GREAT SERVICE.
By Mary H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
EXCELLENT CUSTOMER SERVICE I CALL TO ASK A QUESTION ABOUT A CLOSER LAB CORP AND THEY CHECK IN MINUTES AND TOLD ME WHAT I NEEDED TO KNOW THANK YOU GREAT SERVICE.
By Mary H.
Thank you so much Sterling for helping me to complete my background screening. You are very friendly, patient and professional.
By Thoai H.
Service was really good and they were very helpful. They responded and helped me quickly when I called. Would definitely recommend.
By Myra O.
Lora M The Sterling team did a great job answering my questions thoroughly & graciously. I highly recommend them.
By Lora M.
Excellent customer service, efficient and communicative.
By Ana A.
They made the process easy and quick much appreciated keep up the good work
By Vincent M.
Great experience all around. The recruiter, Paris was awesome.
By John S.
Quick easy convenient
By Dawn