Excellent support and cooperation.
Excellent support and cooperation.
By Sumanta B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Excellent support and cooperation.
By Sumanta B.
Representatives with Sterling are polite, pleasant and efficient. They ask exactly what is needed to resolve your issue. Additionally, they advise about wait times before transferring to a different department.
By Earleen H.
they where good to me .
By ronnie H.
Sterling worked quickly and efficiently to get my background check done thoroughly. I was cleared and all communication occured as needed with the company and myself. Great job Sterling!
By Eric R.
I chose the wrong location to set my appointment up at and when I called, they were able to change it for me easily and were very professional the whole time
By Sarah
Very quick, and fast process.
By Darrius O.
The representative was very helpful. My issue was resolved quickly.
By Salvador M.
I was trying so hard to complete my on line application for Vanderbilt hospital i had to fill out some information for a back ground check i couldn't get the right information in so I call Sterling he was very Patient he went all the way to help me Thanks
By Donald C.