Everything was great
Everything was great
By Catherine B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Everything was great
By Catherine B.
Thought I could not access the testing center for my labs and called for assistance to find the closest location. She was very helpful to find me the closest place. Pleasant and supportive.
By Anthony
Can't get any better when running a background check that meets and exceeds the needs of our client. I'm extremely satisfied with the high level of service in which your company provides. Thank you!
By Oscar C.
Sterling is a great service and makes me safe about providing my data for verification.
By Verified E.
As a company, we have used Sterling Background check for well over 10 years. Their support system is top notch, whether it be form issues, log on issues or general questions. This time is was a return on a potential employees background check, The candidate appeared to be excellent but two weeks passed and we heard nothing back. I reached out to support to see if they could expedite the process and I had an answer in less then 24 hours via email. I cannot say enough about the service we receive from Sterling.
By Susan R.
Good and helpful also patience. Thank you
By mariam F.
Utilizing assistance via Sterling was prompt, professional and efficient!
By Shalanda G.
courteous, professional
By William D.