Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very professional and always answers the phone every time you call if you have any questions are needed extra support. Made the whole process very easy to transition and also ask directly for everything that they needed.
By Nia C.
Everything in a correct guidance.
By Innamuri S.
The online submission of my passport for job verification was quick and easy. I then had to make an in-person appointment at a facility which had a pretty open schedule. Overall process was very easy. Thank you!
By Airport R.
The process was made effortless. I did have problem signing into the site the first time. I called the number that was given for any problems, and all was taken care of in minutes.
By Johnson K.
Very professional
By Terrence L.
fast and efficent .it only took 3 days for my background check to be ready.
By Godwin M.
The timing was great
By Elmertha R.
I had a couple different job applications working, and got an email stating Sterling had reported something to my employer. I wanted to know if that meant my current employer, or one of the prospects. The Sterling rep was very professional, courteous and he efficiently found the answer to my question.
By sun S.
