No problems with anything that I had…
No problems with anything that I had check about what's going on to keep it going to get the job done....
By Lawrence M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
No problems with anything that I had check about what's going on to keep it going to get the job done....
By Lawrence M.
Great quick professional service. Not a whole lot of wait time once inside..
By R S.
I dont have a criminal record. But it is tough to wait and wait and wait. When I dont know how long it should take. Or if it has been too long.
By Jim M.
Thanks for all
By Kenneth P.
Got stuck with the forms; called for help and finished with directions from help call.
By Tina S.
The agents are exceptional - had to call twice, both times the agents took the time to properly identify the issue, figure out how best to resolve and communicate it clearly...So the agents get 5+ stars. The 4 star is due to the emails and portal - the messages in emails are not necessarily as clear as they could be, which is why we had to call in the first place. And the portal has no way to securely upload additional documentation when requested, which means email must be risked for sensitive documents. (Advice: Submit as much documentation as you can when completing the paperwork.)
By J L.
The associates I worked with were very helpful!
By Kathleen J.
My experience was good, Rep that helped Me was Nice helpful and to the point.
By Jayden H.