It was a very pleasant experience
It was a very pleasant experience, felt no pressure. Persons I spoke to were very helpful and explained every detail. I was also impressed with the professionalism of the staff.
By Samuel Berumen F.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
It was a very pleasant experience, felt no pressure. Persons I spoke to were very helpful and explained every detail. I was also impressed with the professionalism of the staff.
By Samuel Berumen F.
The customer service was great!
By Zykiara R.
Ivan did a fantastic job on listening to me and giving me the answer to my question.
By Sara I.
Fernando Flores III (Client and Candidate Care Representative II) was very nice, helpful, and understanding. He was able to help me with my request, very fast and accurate. Thank you for your help Fernando, because this meant a lot to me.
By Lindy
I needed more information on the initiation process of my background check as well as how long it would take to be completed. It took less than a business day for someone to respond to my email for support. My questions were answered in a very timely manner.
By AA
Initially my drug test was scheduled 30 plus miles away from my home. Though I was willing to make the trip, one emailed sent the rep and I ended up taking my test 7 miles away. Saved me time, gas, and possibly helped in obtaining a job.
By Dewayne Q.
Sterling has been very up to date and prompt on what is required for the next process and provides easy instructions to follow.
By henry R.
S atisfied T. op Grade E. xquisite R. ight company L. ove working with them I. mportant and diligent N. ice, super nice. G. reat communication!!
By Richard M.