Had no problem that your company could…
Had no problem that your company could not answer.
By Bobby R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Had no problem that your company could not answer.
By Bobby R.
Very professional. Solve. Problems fast
By Diane R.
My experience was awesome.
By Fransisco A.
I called Sterling for assistance with Step 2 of my background check for employment which is the drug screen. The Sterling representative was patient with me, listened to my concerns and knew exactly how I needed to proceed. This is the 2nd time I’ve worked with Sterling and both times were very professional.
By Krystal T.
Overall great experience with your company ,keep up with amazing service.
By Ugljesa Z.
Responsive & fast!
By Pedro G.
Response is very quick and information is very helpful
By Shree
I had a great agent she was very helpful and very pleasant to deal with. Outstanding customer service thanks again.
By Johnny M.