The customer service representative
The customer service representative went above and beyond to assure my appointment was scheduled at the right location.
By Sherley D.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
The customer service representative went above and beyond to assure my appointment was scheduled at the right location.
By Sherley D.
I really appreciate how promptly and thoroughly you answered my emails. Your flexibility made for a very smooth process. I recommend you 100%. Thank you, K. Parker
By Kay P.
I called the Sterling representative to make sure I provided all the necessary information for my background check. The Sterling representative was very professional, courteous and was able to answer my question.
By Erikka M.
Everything is good! On top of everything
By Michael
It was excellent
By Tyree L.
The representative,I was in contact with,was very informative and polite. Thank You!
By Kevin L.
Everything was quick and easy I love the service I got
By customer
Done excellent job that as an applicant easy to understand and accessed.
By Liezel S.