Process was pretty easy and steps were…
Process was pretty easy and steps were quite clear. Background check was fast. Customer care representatives were knowledgeable and very helpful for the queries raised. Thank you.
By Neelesh K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
Process was pretty easy and steps were quite clear. Background check was fast. Customer care representatives were knowledgeable and very helpful for the queries raised. Thank you.
By Neelesh K.
I did a background check recently for a job. It was taking awhile to be completed, so I called to see what was going on. Rep told me that they're in the process of doing the criminal background and should be done by this Friday. I just don't understand why it's taking this long to do the background check when most people had it done really quickly.
By Aiko W.
quick to answer the call
By ruby S.
Everything went pretty straight forward for me
By Norma J.
The opportunity to present my information in a timely professional manner is what I appreciated the most. Outstanding service. Thank you for your help.
By James C.
Quick response for the best.Tq sterling
By Parsa H.
Very easy to use and results were fast. However, you need to update your lab search results. Your website and agent is pointing me to the NJ labs but I live in NYC. Good thing I called the lab and directed me to their NY locations.
By wigeleigogmail.com
I reckon Sterling does a bang up job uncovering inconsistencies and errors that many competitors normally miss. I appreciate what this service provides, the accuracy and thoroughness in the efforts to ensure that the right candidates are selected for the positions that require honor, integrity, trustworthiness, and character.
By Mike H.