Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Sterling was amazing during the on boarding process and helping me through starting my background check. Specifically Robert Santos was quick and efficient in answering all my questions!
By Adrian G.
Background check was fast.
By Denise M.
Positive experience overall. I contacted Sterling and Selma quickly answered my question with no hesitation. They are very professional and courteous. Thank You! Amelia Rojas
By Amelia R.
The support I have received was amazing. My referent was very kind and helped me step by step in the process.
By Barbara P.
Your team is doing a great job
By Miles H.
Great service
By Isabelle C.
Very polite and informative.
By Avrielle H.
I was missing some info, and they communicated with me and worked through it and got the info to them. I really like email confirmation email that lets the user know that my email was received and will be looked at.
By David K.
