Thanks
You guys awesome and smart to fixing issues.
By Dessalegn K.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
You guys awesome and smart to fixing issues.
By Dessalegn K.
Simple to use, does what it's supposed to.
By Alan S.
You guys are awesome
By Adam M.
I called for help twice in filling out my form. The first time, they were prompt in returning my call, and were helpful in jumping over that particular hurdle, although I forget now what I was having trouble with. Then I called back a second time and the call was answered immediately. I was having trouble completing the form for "previous addresses," particularly since we've been at this address for 44 years! So all I really needed was this address and the immediate last address. The chat was easy and helpful, and I completed for form quickly and easily!
By Marilyn J.
The thing I like about the service was that it was not hard to fill out the application. Thank.
By Gloria P.
My experience with Sterling was great! I had a few questions about my report that they answered. The agent was professional and very knowledgeable about the candidate background process.
By Al
Great customer service the representatives I spoke with kept me in the loop with my concerns. I’m glad FCA used this company for their back ground check and physicals all employers should use Sterling
By Carlus B.
I really do like this
By Glenn M.