Very responsive and completed…
Very responsive and completed investigation on time.
By Steven
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very responsive and completed investigation on time.
By Steven
Thanks for everything!
By johnny D.
My Background Check was completed in a prompt and professional manner.
By Irvng L.
They helped me no questions asked
By michael R.
The representative that answered my call was extremely helpful she gave me all the answers I needed and morre. When I hung up the phone she gave me the confidence that I never felt…Thanks again Sterling and keep up the good work
By Pamela B.
My experience with Sterling was a positive one. Matters were handled professionally and in a timely manner. The one time I did need to call and actually speak with someone the rep was friendly and knowledgeable. The issue was resolved quickly and to each other's satisfaction. A pleasure to work with this organization.
By Penelope K.
Fast and efficient. Able to scheduled me labs the day of before they closed.
By Pina_Panda
Very efficient!
By Devouy M.