All the folks that I dealt with were…
All the folks that I dealt with were extremely professional and understanding of my particular situation and individual needs. Good people
By Gabriel L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
All the folks that I dealt with were extremely professional and understanding of my particular situation and individual needs. Good people
By Gabriel L.
Quick. Once I was able to speak to someone, they were very pleasant and addressed my questions.
By Leanne
Great background check. Very thorough, and the customer service was very helpful. Also allowing the candidate a copy of the background check is very helpful
By D. M.
Only problem is that I didn't see the checkmark box at the bottom of the employment page. It could probably be highlighted better. Besides that everything was great.
By Robert V.
My query was promptly responded to. Thanks!
By Vidhya K.
Honesty,helpful,kind and corporative Amazing experience working with Sterling very great at communicating you don't need anything to be better your business is good at doing what you do everyday helping out people like me and other who work with your business thank you very much for this great experience with your business and helping me out
By Rashell L.
Applause for the Sterling Team. For being thorough and inquisitive. Good job!
By Dariusz O.
Appreciate the Thoroughness, but times frames of when people graduated (25-30) years ago need to be taken into consideration. Things were not electronic, we did everything manually. Also, covid has put things behind at least three months. You cant get a transcript overnight, it’s impossible. Other than that I appreciate the help and effort of Sterling Staff!
By Shanna S.